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Customer Care Specialists & FAQs

Customer Care SpecialistsOur talented Customer Care Specialists are always ready to help you find the products that will meet your needs at the best value possible.

They can help with anything from answering questions to placing orders for product. Give them a call Monday through Friday from 7:30am-5:00 pm CST and find out why our Customer Care Specialists are some of the best in the business!

 
 
 

Pressure Ulcer Heel Protection FAQs

by | Wednesday, October 15, 2014 |

Q: Why should I use this heel protector?A: Prevalon is proven to help reduce the risk of heel pressure ulcers with our unique design. Prevalon is a soft, comfortable boot that provides 3-in-1 heel protection for those who are confined to bed or have limited mobility. With different heel protectors, it is easy to find the Prevalon that meets your needs.Q: What are the differences between heel protector I, II and III?Prevalon Heel Protector III - Petite, Standard and XL Floats the heel Keeps the...

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Oral Care FAQs

by | Wednesday, October 15, 2014 |

Adult Bite BlockQ: Why should I use this?A: The Bite Block is useful when performing oral care on patients with altered levels of consciousness. The special padded end is inserted between the teeth and helps protect the teeth and gums while performing oral care.Q: Is this reusableA: No, dispose the Block after use. It is not reusable.Advanced Oral Moisturizer SprayQ: Why should I use this?A: Our AOM hydrates, lubricates, attracts and seals moisture into oral tissue. You can trust Sage because...

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Microclimate Body Pads FAQs

by | Wednesday, October 15, 2014 |

Q: What’s the difference between the Standard and Large size?A: Standard size is 23" x 36” and the large is 50" x 36".Q: Why buy these over other Pads?A: Microclimate Body Pads are great protection from leaking or occasional incontinence. Standard pads are thin and can leak. The Microclimate Body Pad has four layers to effectively absorb and lock in large amounts of moisture due to incontinence and other conditions. Effectively absorbing moisture helps the skin maintain even temperature.Q: Do...

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Rinse-Free Shampoo Cap FAQs

by | Wednesday, October 15, 2014 |

Q: How does this work without water?A: The cap contains the special rinse-free shampoo. The fabric lining absorbs dirt and oils, leaving hair feeling clean, soft, and healthy.Q: Is it reusable?A: No, dispose the cap after use. It is not reusable.Q: Can I use this while camping?A: Yes, the Comfort Rinse-free Shampoo Cap is ideal for situation where water isn’t available or rinsing is not convenient.Q: What about other hair products? Do I need conditioner?A: Comfort Rinse-free Shampoo Cap...

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